FrequentlyAskedQuestions   If you don’t find what you’re looking for here, send us an email.

I Am An Artist

How do I initiate a new project?

To begin, fill out our Get Started form. One of our projects managers will contact you within 48 hours to see if Bandtwango is right for you.

What can I raise money for?

You can launch a project to fund a new album/EP, a tour, a music video – even a charitable cause. Anything that relates to your career in country music.

How much does Bandtwango cost?

Bandtwango takes 10% of the money your campaign raises. This flat fee covers all of our expenses, including hosting, support and credit card fees.

How/when will I get the money I raised?

You will receive your contributions (minus our fee) by check within 7 – 14 business days after your campaign ends.

What if I don’t reach my goal?

Unlike some crowdfunding sites, Bandtwango does not operate on an all-or-nothing model. As long as you can still fulfill the incentives you promised your fans, you can receive your funds for an additional 3% fee. If not, your fans’ contributions will be refunded.

How do I determine which artist platform is right for me?

Check out the guidelines on our platforms page.

I Am A Fan

How do I support a project?

Please see our Support A Project page for instructions. It’s simple!

How can I make my contribution?

Right now, we only accept payment by credit card or PayPal. We hope to offer other payment options in the future.

How long will it take for me to receive my incentive?

Fulfillment time varies by project. Once the campaign is completed, it is the artist’s responsibility to let you know when you can expect to receive your incentive.

If I contribute, when will my account be debited?

Your credit card or PayPal account will be charged at the time of the transaction.

What if the campaign I donated to doesn’t reach its goal?

If the artist opts to fulfill all incentives anyway, your contribution will still go towards the project. If the artist cannot fulfill the incentives, your contribution will be refunded.

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